Enable New Tabs (Salesforce)
Enable Enterprise Documents, Enterprise Settings and Article Management tabs
Before using the Enterprise-Salesforce connector, be sure to enable the Enterprise Documents, Enterprise Settings and Article Management tabs in Salesforce.
To enable the tabs,
1) Log in to Salesforce, and open the knowledge base you would like to manage.
2) From the top of the page, click the Add Tabs icon. Then select Customize My Tabs.
3) In the new dialog, highlight Article Management and click Add.
Then scroll down and select Enterprise Settings. Click Add.
4) When you are ready, Save your work.
The new tabs will display at the top of the page.
