If you are unable to export/re-import XLIFF files, it could be caused by a number of issues: insufficient permissions, altered source files, or technical errors.
Use the list and table below to find possible causes and solutions to problems with XLIFF exports and re-imports.
Possible Errors
Permissions
The Project Manager has not enabled task re-import for this project.
If an error other than those listed above caused the re-import to fail, the reason will be listed on the Process Queue.
Any task that failed will be marked with a failed import icon .
To find out why the task re-import failed, click the Details link (listed next to the task). The Error will be listed at the end of the dialog.
Use the table below to find the cause of the error and a possible solution.
If you see this error...
It could be caused by...
Try this...
Error while parsing XLIFF file or not a valid Lingotek XLIFF.
This error occurs if the XLIFF doesn't follow the XLIFF spec and/or if the file uploaded is not an actual XLIFF file. For example, if you try to import SDLXLIFF you would get this error. (i.e. Lingotek successfully read the file, but the file had invalid syntax).
Make sure the file is saved as XLIFF (and not SDLXLIFF*).
*SDLXLIFF is not supported in the Lingotek TMS.
Failed to read XLIFF file or XLIFF invalid.
There was a technical issue while the file was importing to Lingotek.
The "Failed to read" message is an IO error. This means that Lingotek could not read the re-imported XLIFF file from the hard drive.