Versions Compared

Old Version 11

changes.mady.by.user Kenny Teves

Saved on

compared with

New Version Current

changes.mady.by.user Kenny Teves

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.



Tip
titleEnable RAY Enterprise Documents, RAY Enterprise Settings and Article Management tabs


Before using the Enterprise-Salesforce connector, be sure to enable the Enterprise Documents, Enterprise Settings and Article Management tabs in Salesforce.
 


To enable the tabs,


1)      Log in to Salesforce, and open the knowledge base you would like to manage.

2)      From the top of the page, click the Add Tabs icon. Then select Customize My Tabs.

3)      In the new dialog, highlight Article Management and click Add. 

         Then scroll down and select Enterprise Settings. Click Add. 

4)      When you are ready, Save your work.


The new tabs will display at the top of the page.

Live Search
spaceKeyPDOC
additionalpage excerpt
placeholderSearch Documentation

 


Need Support?

Visit the Enterprise Support Center.


Style
#children-section {        display:none !important;    }
#comments-section {        display:none !important;    }
#likes-and-labels-container {        display:none !important;    }
.page-metadata	{display:none;}