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Communities in Lingotek

 Lingotek organizes all users for a single organization into a Community. Communities generally consist of Linguists, Project Managers, and Community Administrators.

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Adding Community Members (Full PMs and Community Admins)

To add new community members,

  1. Choose Community from the side bar and select Community Members.

  2. A dialog box will appear with three tabs:

    1. New User

    2. Existing User

    3. Bulk Import

New User  

With the New User tab the Community Admin can choose to send an invite or to simply add a user. 

To send an invite:

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  1. Select New Community Member

  2. Check the box next to Send Invite.

  3. Enter the name and email of the user you wish to invite. 

  4. Optionally give the Project Manager and/or Community Admin role to the user by checking the box(es). 

    1. If boxes are left empty, the user will have the linguist role. 

  5. Select Save.

  6. The user will create their own user name and password. 

If you do not wish to send an invitation:

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  1. Select New Community Member

  2. Do not check the box next to Send Invite.

  3. Provide the individual with a login ID. Enter their name and email. 

  4. Optionally give the Project Manager and/or Community Admin role to the user by checking the box(es). 

    1. If left empty, the user will have the linguist role. 

  5. Enter and confirm a password for the user. 

  6. Select Save.

The user will be sent an email with their username and password. They will also be prompted to change their password the first time they login. 

Existing User  

An existing user is someone who belongs to the Community Admin's organization but does not belong to the community they are inviting them to. 

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  1. Select New Community Member

  2. Switch to the Existing User tab. 

  3. Type the name of the user in the search box and matches will appear. Select the correct user.

  4. Give the user a project manager and/or community admin role.

    1. If boxes are left blank, the user will have a linguist role. 

  5. Select Save.

Bulk Import

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  1. Select New Community Member

  2. Switch to the Bulk Import tab. 

  3. Select Choose File and upload a csv file with the following columns:

    1. NameEmailUsernameRole

    2. If Role is left blank, the user will be assigned the linguist role.

  4. Choose to whether or not to send an invite.

    1. If you select Send Invite, the user will be sent an email with a link to set up their own password. You also have the option to send a personal message with the email. 

    2. If you leave Send Invite blank, then you will assign a password to all users in the csv file. They will all be prompted to change their emails when they log in for the first time. 

  5. Select Save.

Adding Community Members - Vendor Project Manager

Vendor Project Managers can:

  • Add, but not invite, users individually or in bulk who are from their organization.

  • Only grant them the Vendor Project Manager role or Linguist role.

Existing User

A vendor PM can only add users who are members of their default organization. 

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  1. Select New Community Member

  2. Switch to the Existing User tab. 

  3. Type the name of the user in the search box and matches will appear. Select the correct user.

  4. Give the user a vendor project manager or linguist role.

  5. Select Save.

Bulk Import

  1. Select New Community Member

  2. Switch to the Bulk Import tab. 

  3. Select Choose File and upload a csv file with the following columns:

    1. UsernameRole

    2. If Role is left blank, the user will be assigned the linguist role.

      To assign a user in the bulk upload a Vendor Project Manager role, enter the value "PM"

  4. Select Save.

  5. The bulk import option does two things:

    1. It first looks at the Username listed in the Username column and checks if that Login ID can be associated with an existing user of the default community of the user who ran the bulk user import. If that user does exist, then that user is invited into the client's community instead of creating a new user. 

    2. If there isn't a user associated with that Username, then a new user is created and they are either sent an invitation or given the password you set. 

Community Roles

  • Linguist permissions are available to all users. Linguists can access the translator workbench and any tasks assigned to them.

  • Project Managers can add users, manage/create projects, teams, workflows, and reports.

  • Community Admins can add users, adjust global settings, and monitor and manage community activity.

For more information on each role, click here

Overview

In Lingotek, users are organized through Communities. In a community, users are grouped according to three general types: linguists, project managers, and community administrators.

On the Community Member page, you can search for specific community members, and then view details such as their roles and the team they belong to, their team lead, and other related information. To access this page, click Projects > Community > Community Members.

This page is only available to community admins unless you have allowed project managers to manage community members in your community settings.

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Actions

You can perform the following in this section of the app:

Search a member

To search for a member from your community, enter the name of the user in the Search Community Members box, and when name suggestions appear, click the applicable user.

The Community Member Details page will open where you can access the details of the user.

Add a member

To know how to add members to your community, visit the Add Users to TMS page.

Refresh user list

Click the Refresh option in the upper pane, beside the plus symbol, to refresh the list of users on the page.

Community Roles

The following are community roles in the TMS:

  • Linguist permissions are available to all users. Linguists can access the translator workbench and any tasks assigned to them.

  • Project Managers (PM) can add users, and manage or create projects, teams, workflows, and reports.

  • Community Admins can add users, adjust global settings, and monitor and manage community activity.

Visit the Roles and Access page to know more about these roles and the features they can access.

Community Member Details

The Community Member Details page opens when you click a TMS user.
This page is accessible to PMs and Admins only.

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Member Details and Roles

In the Member Details and Community Roles section, you can view the following information:

Member Details:

  • Name - The registered name of the user.

  • Login ID - The email address of the user.

  • Status - The status of the selected user.
    If you’re an administrator or a project manager, you can click DEACTIVATE to deactivate the user’s account in your community.

  • Login Enabled - The login access status of the user.

  • Email - The user’s email address used to access the account.

  • User ID - The user’s ID number.

  • User UUID - The user’s UUID in TMS.

  • Parent Organization - The parent organization or community where the user belongs.

  • Parent Organization ID - The UUID of the organization.

Community Roles:

If you’re a PM or an admin, you can modify an ordinary user’s role in the community. You can add or remove a user from the following roles:

  • Community Member

  • Project Manager

  • Community Admin

Assigned Teams

In the Assigned Teams section, you can perform the following:

  • Assign a user to a team - From the Assign to team list, select the team you want to add the user to. You can add the user to as many teams as you like. The user will be added to those teams automatically.

  • Remove a user from a team - Click the REMOVE FROM TEAM option to remove the user from a team.

  • Select a new team leader - Click the CHANGE TEAM LEADER option to select another user as the leader for the team.

To know more about how teams work in TMS, visit the Teams page.

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Need Support?

Visit the Lingotek Support Center.