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Tip
titleEnable RAY Enterprise Documents, RAY Enterprise Settings and Article Management tabs


Before using the RAY Enterprise-Salesforce connector, be sure to enable the RAY Enterprise Documents, RAY Enterprise Settings and Article Management tabs in Salesforce.
 


To enable the tabs,


1)      Log in to Salesforce, and open the knowledge base you would like to manage.

2)      From the top of the page, click the Add Tabs icon. Then select Customize My Tabs.

3)      In the new dialog, highlight Article Management and click Add. 

         Then scroll down and select RAY Enterprise Settings. Click Add. 

4)      When you are ready, Save your work.


The new tabs will display at the top of the page.

Live Search
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Need Support?

Visit the 

Lingotek

Enterprise Support Center.


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