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Overview

On the Reports tab, language service providers (LSP) have access to Cost DetailsInvoice, and Linguist reports. These reports, which are made up of rows of individual phases, can be downloaded as .csv files.

This page helps you understand the reports that LSPs or vendors can generate in the Vendor application.  

Cost Details Reports

This report includes all the phases that are assigned to the vendor or LSP who’s running the report. 

  • The Cost Details report's purpose is to give vendors access to billing details within a specific time frame and other filters.

  • Cost Details can include phases that have been invoiced, ready to be invoiced, and are still in progress in the TMS.

  • This report includes all the phases that are assigned to the vendor or LSP who’s running the report.  

Invoices

  • With the Invoice report, LSPs can quickly invoice their client.

  • The Invoice report includes phases that are ready to be invoiced based on the workflow rules.  

  • Phases cannot be invoiced twice so once a phase is invoiced, it will not be included in any other invoice.  

Linguist Reports

  • The Linguist Report shows the real amount of work completed on a task based on segment data. This means that two or more linguists can work on a single phase and have their work reflected in this report. 

  • LSPs see the real user name in the Responsible User column instead of the alias.

Generate Reports

To generate a report, follow these steps: 

  1. Open the Vendor application.

  2. In the left pane, click Reports

  3. When the Reports page opens, click either the COST DETAILS, INVOICES, and LINGUIST REPORTS tab in the upper pane and then click the add symbol beside the page heading. 

Cost Details Report

To generate a Cost Details report, follow these steps: 

  1. Click the COST DETAILS tab on the Reports page of the Vendor application. 

  2. When the Create New Cost Details Report window opens, enter the following details:

    • Client - Select the applicable client whose costs details you want to see. 

    • Timeframe Options - Enter the time frame with which you want to generate an invoice. You can review records within a two-month time frame.   

    • Filters - Select the applicable options that you want to filter your report with.

    • Invoiceable Status - From the Invoiceable Status list, select any of the following: 

      1. Invoiced - Filter phases where you have invoiced or billed your client. 

      2. Invoiceable - Filter phases that are ready to be invoiced. 

      3. Not Invoiceable - Filter phases that are currently ongoing or haven’t been started yet. Phases like these are not yet invoiceable. 

  3. Click CREATE.  

The system automatically generates a report according to the vendor’s preferences. To access the report, click the hamburger menu in the right-most column of the applicable report, and then click Download. The report is stored in your local downloads folder.

Invoice Report

Continuous – To generate an invoice for continuous project types, follow these steps:

  1. Click the INVOICES tab.

  2. When the Create New Invoices Report window opens, enter the following:

    • Client - Select the applicable client you want to create an invoice for.

    • Project Type - Select the Continous Projects option.

    • Timeframe options - Enter the time frame with which you want to generate an invoice. You can review records within a two-month range.

    • Filters - Select the applicable options that you want to filter your report with.

  3. Click CREATE.

Scoped – To generate an invoice for scoped project types, follow these steps:

  1. Click the INVOICES tab.

  2. When the Create New Invoices Report window opens, enter the following:

    • Client - Select the applicable client you want to create an invoice for.

    • Project Types - Select the Scoped Projects option.

    • Select Projects - Select the applicable projects that you want to create an invoice of. A separate invoice will be run for each project you select.

  3. Click Create.

The system automatically generates an invoice according to the vendor’s preferences. To access the file, click the hamburger menu in the right-most column for the applicable invoice, and then click Download. The report is stored in your local downloads folder.

You can also generate a linguist report with the same parameters as the invoice report you are currently generating. This linguist report will start immediately after the invoice report completes. Select the Run Linguist Report checkbox to generate the report.

Linguist Report

To create a Linguist report, follow these steps:

  1. Select the LINGUIST REPORTS tab, and then click the plus symbol beside Linguist Reports.

  2. When the Create New Linguist Report window opens, enter the following information:

    1. Client - Select the applicable client.

    2. Timeframe options - Enter the time frame with which you want to generate a report. You can review records within a two-month range.

    3. Filters - Select the applicable filter options.

  3. Click CREATE.

The system automatically generates a Linguist report. To access the file, click the hamburger menu in the right-most column for the applicable report, and then click Download. The report is stored in your local downloads folder.

Filters

The Cost Details, Invoice, and Linguist reports can be filtered according to projects, metadata, and language pairs. The following are the available filters:

  • Project Filters - Filter results according to projects. You must first select a vendor before using this filter. You can use several projects as filters, as long as they have at least one phase that is assigned to your vendor organization.

  • Meta Filters - Filter results according to a project’s metadata. Note that targets will only be accounted for if they match all metadata listed in the filter.

  • Locale Filters - Filter results according to languages or locale pairings. Targets that match the selected language pairs are included in the report.

Search Reports

Use the search box in the upper-right corner to search for existing reports. Enter any of the following search criteria:

  • Report #

  • Type

  • Client

  • Date

  • Amount

Download and Delete Reports

To download or delete reports, follow these steps:

  1. Log in to the Vendor app.

  2. In the left pane, click the Reports tab, and then select the type of report you wish to manage.

  3. In the right-most column, click the hamburger menu, and then select the process you want to perform.

Notes on Exported Reports

  • Each row in the exported invoice report represents a phase.

  • Each row in the exported linguist report represents a unique combination of a phase and linguist. If three linguists worked on one phase, then three rows will be represented for that phase.

  • Only phases that are marked as billable in the Workflow will ever appear in any of the reports in Vendor

  • Only billable phases that have been marked as invoiceable will ever appear in Invoice reports. 

  • The cost columns in these reports include the 4th decimal place of the pay rate. While this may not seem standard, we allow users to set their rates to the 4th decimal place (for percentage-based rates this is 6 decimals). Due to this, it is necessary for the rates to go out to the 4th decimal place to get the most accurate costs.  

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