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To manage by exceptions means that a Project Manager can quickly view targets of documents that are "abnormal." Usually targets of documents that need immediate attention in order to meet deadlines, ensure smooth progress, and meet SLAs.
The Project Exceptions Dashboard quickly searches through ALL projects in the ENTIRE community that meet any of the exceptions listed in the table below. In order to maintain speed in that search, the Project Exceptions Dashboard only queries targets within specific time frames. The query also ignores any documents with a word count that is equal to 0.
Exception | About | Limit to appear on list | Configurable | Configurations |
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Past Due | The count of incomplete documents where any of the following items are past due within the previous month:
| Due date must be set within the previous and next month of the current date. | No | NA |
Due Within (x) Hours | The count of incomplete documents where any of the following items have a due date which is within the specified number of hours from the current time:
| Due date must be set within the previous and next month of the current date. | Yes | Specify the number of hours used to determine when items are at risk. Set up to 7 days (168 hours) |
Missing Due Date | The count of incomplete documents where any of the following are missing due dates which is within the specified number of hours from the current time:
| The document had to be added or updated within the past 14 days | No | NA |
Unassigned | The count of incomplete documents where any of its phases are unassigned.
| The document has a due date set between the previous and next month. | No | NA |
Added in Past (x) Hours | The count of targets which were added within the specified number of hours before now.
| Up to 7 days (168 hours) | Yes | Specify the number of hours used to find recently added targets. Set up to 7 days (168 hours) |
Updated in Past (x) Hours | The count of documents that were updated within the specified number of hours before now.
| Up to 7 days (168 hours) | Yes | Specify the number of hours used to find recently updated documents. Set up to 7 days (168 hours) |
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